Mississinewa Property Management

I apologize for the long review, but I want to prevent anyone else from experiencing the nightmares my roommate and I have been through. Please read. I cannot emphasize enough how dissatisfied I am with Mississinewa Property Management, specifically their Casa Patricia apartments. We have experienced countless issues and have voiced our concerns repeatedly, yet have received extremely poor customer service in return. First of all, the building itself is not maintained at all. Every time it rains, a huge puddle forms outside the front door, making it impossible to enter or exit the building without getting completely soaked. Right now, a large piece of the roof is hanging down outside the building and banging against someone's window. The common areas are absolutely filthy--dirt, bugs, cobwebs everywhere. The carpet and flooring desperately need to be replaced. The washer and dryer are outdated and cause damage to clothing. The grass around the outside of the building is rarely mowed. For the first 6 months of living in the building, the front door into the apartment complex did not have a spring catch, so it would slam loudly whenever anyone would enter or exit the building. Unfortunately, these are only the issues with the building itself, not even including the nightmare we have experienced with our own personal apartment. When we originally moved in, the apartment smelled of sweat and mildew. It had not been thoroughly cleaned prior to our move-in, as there were visible cobwebs and dust around the rooms. At first, it appeared as though our key didn't work because the door lock is damaged and requires a special maneuver to open it properly. The water doesn’t drain well through the pipes, and within a 5-minute shower, there will be standing water up to my ankles. Additionally, the pipes under the sink have always been leaky. While we made the office aware of these issues, we weren't too concerned as they did not cause a huge inconvenience. However, when water started heavily leaking down from our bathroom ceiling and wall, we immediately contacted the office to place a service request. No one came to inspect the issue for several days, and our bathroom ceiling eventually fell in upon the toilet. When someone finally arrived to address the issue, it took an entire month to completely repair the ceiling and light fixture that was damaged. In addition, our heat wasn’t working at all from Thanksgiving to Christmas, despite numerous requests to have it fixed, and temperatures were below freezing during this time. Although we have contacted multiple office staff about these issues, we feel as though our voices have not been heard. We have been told by the Mississinewa Office that the cost we pay for rent ($400 for a 1-bedroom apartment) is only to fix repairs, not to maintain the building. But, as far as I can see, the company is not even fixing the necessary repairs. It seems as though our money has gone directly into the pockets of the owners without any concern for tenants’ well-being. Please, save yourself from experiencing these awful problems and live somewhere else!

I have been a tenant with Mississinewa Property Management for about a year now. In that year I have had recurring problems with my property that have been consistently ignored or improperly repaired. In the year i was there i have had a consistent mold problem which was at one point simply painted over but promptly grew back. another problem I had was a toilet from the apartment above mine which would leak onto the ceiling above mine and slowly make it sink and make the paint bubble. Twice the issue was patched but never truly fixed. Finally I have a bad breaker in my fusebox and it has made been making my lights flicker in my bedroom for the last two months. I have called 4 times throughout the last two months and am told the issues will be fixed each time. here we are at the end of my time there and still no fixes.