Md Plumbing

We were referred to MD Plumbing via our homeowner warranty company for a waste line clog and leak. We left a message at 6:30am and followed-up with a call at nearly 9am when we didn't receive a return call. The person who answered the phone said that he did not have the equipment to handle an upstairs clog. We later found out this was simply a drain snake. This company was not even interested in coming to the house and to attempt the work. Don't waste your time - move onto someone who actually wants to do business!

Completely incompetent. Was quoted price of $80/hour for a plumber...only to later learn that MD does not believe that this means a LICENSED plumber should be doing the work. I paid $80/hour for a plumber's asst. to misdiagnose a problem and then to waste time (at $80/hour) trying to "fix" a problem he did not understand in the first place. Was eventually told that only way to fix problem was expensive repair that would need to involve tearing open a wall. MD told me that it would take a plumber and a plumber's asst ALL DAY to do this. I later hired a LICENSED plumber who fixed the problem (on July 4th...a holiday no less) for LESS money than MD charged. When I expressed my frustration with MD, the "owner" (a female whose name I can't recall) informed me that my problem had been "looked at by her husband...a licensed plumber...but repairs don't need to be done by a licensed plumber." Amazing. I am sharing this experience with my realtor and with other rental property owners so they do not make the same mistake that I did.