Culligan of Richmond, IN

Culligan of Richmond has provided exceptional service for my 90 year old Dad since we moved him to Winchester, Indiana. Their periodic salt delivery done in an efficient and transparent fashion and meets our expectations to a "T". Thanks Culligan.

We bought our unit from Culligan aprox 1.5 years ago. Even though it was not all I was told it would be we were still pretty happy with it. Last weekend our electric went out and the softner has not been working properly since. I figured it was no problem as I had remembered the sales person telling me all my options and I had bought the biggest/best one they had. I bought that one because it came with a 10 year warranty, or so I was told. Today I called to see if I get get it checked out and was told that it would cost $138 or something like that to send someone out just to look at it (and that is not including parts or fixing it). She also told me I only had a year warranty and it was out. I'm very disappointed because I remember sitting at my kitchen table with that salesman and him telling me "10 year warranty". That's why I picked that option and paid thousands of dollars for that unit that I actually just paid off around this time last year. I can't complain about the lady I talked to, she was nice enough. I'm just very disappointed and feel like I had been mislead..