Cool Springs Inn

45 U.S. 421, Michigan City
Website: coolspringsinn.com
Phone: +1 219-210-3277

Categories: Establishment  Lodging 

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Reviews

3
Jun 27, 2018

Veronica Garrett

Cozy and quite.. Affordable price..and friendly staff

1
Jan 01, 2018

Danielle Wiley

I wouldn't even give this MOTEL a star if I didn't have to. Our experience was terrible. We were in town from out of state for a funeral. We called a week prior and spoke with management to ensure they were pet friendly because we have two small dogs (this is the reason we were getting a hotel). Once we arrived at the room, we left to see family 15 mins away. 20 mins after leaving I was called to come back and "take care of my dogs" because they were barking. This MOTEL is NOT pet friendly whatsoever. My mother and I arrived back at the room at 11:30pm we were met by the male manager walking to my vehicle door. He wanted to start a confrontation with us about the dogs. This I found extremely unprofessional, intimidating, and unneeded. I had just spoke to him on the phone. He wasn't giving me any further info. As I tried to walk away towards my room I was followed by him. We were to stay 2 nights and paid for 2 nights. We were told that night, while be rudely approached, that we needed to check out the next morning. They knew we were from another state and made us scramble for a last second hotel. They are NOT laid back. They are extremely picky for a MOTEL not worth $65/night. I wouldn't even pay $30/night to stay here. Every piece of furniture in our room was broken. The legs were broken and falling off the dresser, the table had huge holes and gauges out of the top, the chair was falling apart and unstable. No money has been put into this place. They probably got the furniture off the side of the road. The beds were very uncomfortable along with really old and dirty bedding. The owners live at the back of the MOTEL. I could hear them screaming and fighting with each other for several hours. They would go outside and inside while yelling at each other. To sum up, this MOTEL is gross and NOT PET FRIENDLY.


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