We have a warranty program that required that we use B and M electronics to service our washing machine. The noise it makes and how it shakes is absolutely horrible. After 4 attempts at coming to our home to repair it, we are in hopes it will work and we never have to have them step foot here again. This last time they sent someone out here to do the job. He left my home in a huge mess, dirt all over the floor my rugs in a wrinkled pile of dirt on the floor. Hampers and trashcans out in the hallway. After speaking with a manager, I was assured that the owner would call me back. I never received a call. Very disappointing. If it would of only been because of the dirt I think I could of overlooked it , or if they actually would of returned my call, I guess B and M are afraid of speaking with women and choose to only reply to the "hubby". The only reason I gave them one star is I am unable to post this unless I did.
We have a warranty program that required that we use B and M electronics to service our washing machine. The noise it makes and how it shakes is absolutely horrible. After 4 attempts at coming to our home to repair it, we are in hopes it will work and we never have to have them step foot here again. This last time they sent someone out here to do the job. He left my home in a huge mess, dirt all over the floor my rugs in a wrinkled pile of dirt on the floor. Hampers and trashcans out in the hallway. After speaking with a manager, I was assured that the owner would call me back. I never received a call. Very disappointing. If it would of only been because of the dirt I think I could of overlooked it , or if they actually would of returned my call, I guess B and M are afraid of speaking with women and choose to only reply to the "hubby". The only reason I gave them one star is I am unable to post this unless I did.