We took our daughter here for a short time when she was around 2. We started out liking the place, they usually had available spots and they where friendly enough. As my daughter got sick into the winter we would bring her in, the Dr would do close to nothing on an exam and always just give antibiotics. Over the years I have done a lot of reading and asked other doctors about illness and ways to handle them and found that Dr Hensley was doing close to everything wrong. She would give antibiotics even when times it is most likely the Flu and not bacterial and would not give good advice I have received from other doctors since her on how to handle a sick child. The thing that ended up making us move was an day that we scheduled to get our sick 2 year old in and sat there for over an hour and a half waiting for her to come in. I had my sick coughing daughter waiting in a room when I could have had her home. I asked the nurses multiple times and they just said they would check but she is busy. When she finally walked in I tried to politely make it know I didn't appreciate waiting with my sick daughter for over an hour when I made an appointment and her response was "Do you want me to see her or not" with a very angry tone. This was the last time we went there. I would give 2 stars normally based on my experience there but since that last visit I am going to give 1 star for being so callus towards a family with a sick child.
I am now with a Dr Burnhardt at IU health and couldn't be happier, he is very intelligent, great with our daughter and always talks to us about any issues we have.
All USA
We took our daughter here for a short time when she was around 2. We started out liking the place, they usually had available spots and they where friendly enough. As my daughter got sick into the winter we would bring her in, the Dr would do close to nothing on an exam and always just give antibiotics. Over the years I have done a lot of reading and asked other doctors about illness and ways to handle them and found that Dr Hensley was doing close to everything wrong. She would give antibiotics even when times it is most likely the Flu and not bacterial and would not give good advice I have received from other doctors since her on how to handle a sick child. The thing that ended up making us move was an day that we scheduled to get our sick 2 year old in and sat there for over an hour and a half waiting for her to come in. I had my sick coughing daughter waiting in a room when I could have had her home. I asked the nurses multiple times and they just said they would check but she is busy. When she finally walked in I tried to politely make it know I didn't appreciate waiting with my sick daughter for over an hour when I made an appointment and her response was "Do you want me to see her or not" with a very angry tone. This was the last time we went there. I would give 2 stars normally based on my experience there but since that last visit I am going to give 1 star for being so callus towards a family with a sick child. I am now with a Dr Burnhardt at IU health and couldn't be happier, he is very intelligent, great with our daughter and always talks to us about any issues we have.