I love the Doctors here. I have not had any complaints, but I recently called at 8:13 a.m. ( open at 8 a.m. Valpo office)In the morning to be answered with a snappy HELLO! So I said hello is this associated pediatricians? Followed by a snappy yes! So I said okay....I don't understand why you didn't answer the phone with that? So I continued to tell her I needed to cancel appt. Her name was Jennifer and I was very upset when I hung up. i rarely complain or write reviews, but this is concerning. What if it was an emergency and I got a rude Hello, and think I dialed wrong number? I almost hung up due to that thought. very unprofessional.
5
Jan 18, 2018
Caitlin McNabb
Love the docs and NP's here, everyone is so compassionate and caring.
I love the Doctors here. I have not had any complaints, but I recently called at 8:13 a.m. ( open at 8 a.m. Valpo office)In the morning to be answered with a snappy HELLO! So I said hello is this associated pediatricians? Followed by a snappy yes! So I said okay....I don't understand why you didn't answer the phone with that? So I continued to tell her I needed to cancel appt. Her name was Jennifer and I was very upset when I hung up. i rarely complain or write reviews, but this is concerning. What if it was an emergency and I got a rude Hello, and think I dialed wrong number? I almost hung up due to that thought. very unprofessional.