-High turn over rate in staff
-tired of the store being micro managed by people who don't even work at this location. They are going to run away good loyal customers if they continue operating this way.
- The upper management is un-professional and will throw their staff and coworkers under the bus during the time of customer complaint just to get the heat off of them
-I have witnessed verbal reprimands, unprofessionalism, and rudeness from the management that comes in once a week or every other week. (The names of these people should be obvious)
-lastly, the staff and management at this jeffersonville location do well and are very friendly and attentive. DO NOT ALLOW your management from bedford or any other branch ruin the relationships that the customers have with them.....kelsy, Heather, or Laura and anybody else who delivers poor customer service and loyalty need to stay away from this location and allow them flexibility and freedom to service their customers.
All USA
-High turn over rate in staff -tired of the store being micro managed by people who don't even work at this location. They are going to run away good loyal customers if they continue operating this way. - The upper management is un-professional and will throw their staff and coworkers under the bus during the time of customer complaint just to get the heat off of them -I have witnessed verbal reprimands, unprofessionalism, and rudeness from the management that comes in once a week or every other week. (The names of these people should be obvious) -lastly, the staff and management at this jeffersonville location do well and are very friendly and attentive. DO NOT ALLOW your management from bedford or any other branch ruin the relationships that the customers have with them.....kelsy, Heather, or Laura and anybody else who delivers poor customer service and loyalty need to stay away from this location and allow them flexibility and freedom to service their customers.